Collection of Personal Data Policy
I agree that personal data may be made available to the following parties under stringent security measures. I have been informed that I may withdraw my consent at any time.
I have been informed that within the framework of my treatment at the partner medical clinic of SilaMed my personal data are collected, stored and, if need be, forwarded for medical, administrational and invoicing purposes to ensure the best possible planning and procedure of my treatment. A CRM (customer relationship management) of the partner clinic of SilaMed system is applied. Data transmission follows stringent security measures and is, if possible, encrypted. If my enquiry/ treatment demands, data can be transmitted to any of the following:
This declaration of consent is given voluntarily and I may withdraw it at any time. The legality of the data processing shall remain unaffected unless it is withdrawn.
1. Data protection at a glance
Collection of data on our website
Who is responsible for collecting data on this website?
The processing of data on this website is carried out by the website operators, whose contact information can be found in section 2 below or on this website’s imprint.
What type of personal data are collected?
When visiting or using this website, the following data are collected:
Access data (Server-log-file): IP-address, time stamp of access, queried resources, status, transmitted data volume and the duration of the transmission, referrer URL, name and version of the browser software; the server-log-file will be held for 90 days.
The entry of data into the forms provided via the website is done voluntarily. In particular, the following data are collected: company/organization, form of address, title, first name, surname, address, contact details and other information/ documents, which you provide us to process your enquiry/message. The data are stored for the period required to fulfill their intended purpose. Legal retention periods shall remain unaffected.
How are your data collected?
Access data – principally technical data (e.g. internet browser, operating system, time of web site visit) – are automatically collected by our IT system as soon as you visit our website.
All other data are provided by the user when entering details into the online forms. Such data can include details provided in a contact form, in a newsletter registration form, or forms for the registration and usage of additional services offered.
What are your data used for?
We use your data to process your inquiries. Some of the data are collected to ensure optimal provision of our website and other data are used to analyse user behaviour.
What rights do you have regarding your personal data?
You have the right, at any time, to receive free-of-charge information regarding the source, recipients and purpose of your saved personal data. Further, you have the right to request the rectification, restricted processing (blocking) or deletion of your personal data. You may direct questions pertaining to these rights as well as any other data protection concerns to our data protection officer or to the customer service contact details provided in the imprint. Moreover, you have the right to object to the processing of your data as well as a right to lodge complaints with the data protection supervisory authorities responsible. People affected are entitled to these and other protection rights in accordance with Articles 15 – 22 of the General Data Protection Regulation (GDPR).
Analytics tools and tools provided by third parties
You have the right to object to this analysis and we will inform you below about how you can exercise your rights to object.
2. General and mandatory information
Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.
You can contact us via Email: email@example.com or firstname.lastname@example.org
The responsible party is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (names, email addresses, etc.).
Objecting to advertising mails
We hereby prohibit the use of the contact data in our imprint, data we are obliged to provide for an imprint, for the purpose of sending us any advertising or informational materials that we have not expressly requested. The operator of this site reserves the right to take legal action in the event of the unsolicited sending of advertisements, e.g. spam emails.
Information on protective rights - Rights to information, rectification, restricted processing of data (blocking), deletion
Within the scope of current statutory data protection regulations, you have the right, at any time, to free-of-charge information regarding your saved personal data, its source, recipients and purpose of processing, and if need be, a right to request the rectification, restricted processing (blocking) or deletion of your personal data.
Right to data portability
You have the right to receive data, which we process by automated means based on your consent or the fulfilment of contractual obligations, in a structured, commonly used and machine-readable format. Further, you have the right to transmit those data to a third party. If you request the direct transmission of your data to another party, this will be carried out where technically feasible.
Right to object
You may object, at any time, and
with effect for the future, to the use and processing of your data, which our institution may have a legitimate interest in, such as for marketing and providing customer-oriented information and
services. If you wish to object to this use, it suffices to send an informal message or email to: email@example.com
Withdrawal of consent to data processing
Many data processing procedures are only permitted if you provide explicit consent. You may, at any time, withdraw consent you have already given by sending us an informal e-mail. The legality of data processed before your request to withdraw consent shall remain unaffected.
Transmitting your data to a country outside the EU/EEA
As a rule, your personal data will be processed within Germany, the EU or the European Economic Area. All of these countries have a high and consistent level of data protection on account of the EU’s General Data Protection Regulation, which ensures that your data will be extensively protected. Data may only be transmitted to recipients outside of the EU under one of the following conditions:
The European Commission has determined that the country offers an appropriate level of statutory data protection, or, when this is not the case,
SilaMed and the medical partners agree upon contractual data protection clauses which have been adopted or approved by the European Commission or the competent supervisory authority.
However, sometimes your data might also need to be passed to partners in third countries who have not fulfilled either of these conditions. These countries potentially have a lower level of data protection than the EU. The partner clinics of SilaMed guarantee that, even in such cases, the partners will be contractually bound (if legally possible) to adhere to the EU’s level of data protection. However, the risk remains that state or private agencies may access the data even when this would not be permissible under European data protection law. Furthermore, your data subject rights in these countries may be weaker or more difficult to enforce, and there may not be an independent supervisory authority to support you in exercising your rights. In such cases, your data will only be transferred with your express permission.
3. Data collection on our website
Server log files
The website provider automatically collects and stores information that your browser automatically transmits to us in "server log files". These are:
Time stamp of access
Transmitted data volume and the duration of the transmission
Name and version of the browser software
These data will not be combined with data from other sources. The basis for data processing is article 6 (1) (b) GDPR, which allows the party responsible to protect its legitimate interests. The server-log-file is saved for 90 days.
Should you send us questions via the contact form, we will collect the data entered on the form, including the contact details you provide, to answer your question and any follow-up questions. We do not share this information without your permission.
We will, therefore, process any data you enter into the contact form only with your consent pursuant to Art. 6 (1)(a) GDPR. You may revoke your consent at any time. An informal email making this request is sufficient. The legality of data processed before your request to withdraw consent shall remain unaffected.
We will retain the data you provide on the contact form until you request its deletion, revoke your consent for its storage, or the purpose for its storage no longer applies (e.g. after fulfilling your request). Any mandatory statutory provisions, especially those regarding mandatory data retention periods, remain unaffected.
Registering for services on this website
You can register on our website for extra services or functions such as subscribing to newsletters, events, or online job applications. We use data you provide for a particular service or function exclusively for that purpose. When registering, you are required to fill in all mandatory fields, otherwise we cannot process your registration. Should we need to announce important changes, e.g. changes in scope of services or technical updates, we will inform you via the email address provided during the registration. Data you provide for the registration are processed based on your consent pursuant to article 6, paragraph 1 of the GDPR. You may, at any time, withdraw consent you have already given by sending us an informal e-mail. The legality of data processed before your request to withdraw consent shall remain unaffected. We save the data collected during the registration for that explicit purpose only. As soon as this explicit processing purpose has been completed or you opt out from a particular service, we delete your data. If there are legally required retention periods, these shall remain unaffected.
4. Analytics and advertising
This website uses Google Analytics, a web analytics service. It is operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. Google Analytics cookies are stored based on Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analysing user behaviour to optimize both its website and its advertising.
Our website uses Yandex.Metrica - analytical web service of the company Yandex, LCC "Yandex" in Russia, 119021 Moscow, Tolstoy Street, 16. Information on the use of this website (including the user’s IP address) is transmitted to a Yandex server in the Russian Federation and keept stored there. Cookies may be used for this. Yandex will use this information to evaluate the use of the website, compiling reports on the website activity. By using this website, you agree to the processing of data on your usage of the website by Yandex in the manner described above and for the purposes set out above. You can visit the site of Yandex.Metric for detailed information on conditions for the usage of data by Yandex.Metric, on the following link: legal.yandex.ru/metrica_termsofuse/.
We have activated the IP anonymization feature on this website. Your IP address will be shortened by Google within the European Union or other parties to the Agreement on the European Economic Area prior to transmission to the United States. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. Google will use this information on behalf of the operator of this website to evaluate your use of the website, to compile reports on website activity, and to provide other services regarding website activity and Internet usage for the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with any other data held by Google.
You can prevent the storage of these cookies by selecting the appropriate settings in your browser. However, please note that doing so may mean you will not be able to enjoy the full functionality of this website. You can also prevent the data generated by cookies about your use of the website (incl. your IP address) from being passed to Google, and the processing of these data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
Objecting to the collection of data
You can prevent the collection of your data by Google Analytics by clicking on the following link. An opt-out cookie will be set to prevent your data from being collected on future visits to this site:
Outsourced data processing
We have entered into an agreement with Google for the outsourcing of our data processing and fully implement the strict requirements of the German data protection authorities when using Google Analytics.
5. Plugins und Tools
Our website uses plugins from YouTube, which is operated by Google. The operator of the pages is YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. If you visit one of our pages featuring a YouTube plugin, a connection to the YouTube servers is established. Then the YouTube server is informed about which of our pages you have visited.
If you're logged in to your YouTube account, YouTube allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account. YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) GDPR. Further information about handling user data, can be found in the data protection declaration of YouTube under https://www.google.de/intl/de/policies/privacy.
6. Social media
Facebook plugins (like & share button)
Our website includes plugins from the social network Facebook, which is provided by Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. You can find the Facebook plugins via the Facebook logo or the „like-button" on our website. You can find an overview of the Facebook plugins at: developers.facebook.com/docs/plugins/.
When you visit our website, the plugin enables a direct connection between your browser and the Facebook server. This informs Facebook about the IP address you used to visit our website. When you click the “like-button” while logged into your Facebook account, you can link content from our website to your Facebook profile, which allows Facebook match your visit to our website with your Facebook user account.
7. Data encryption
This site uses SSL or TLS encryption for security reasons and for the protection of the transmission of confidential content, such as the inquiries you send to us. You can recognize an encrypted connection in your browser's address line when it changes from "http://" to "https://" and the lock icon is displayed in your browser's address bar. If SSL or TLS encryption is activated, the data you transfer to us cannot be read by third parties.
8. More information
9. Notification of changes